General Insurance

Whichever part of your life you want to protect, we can provide a general insurance solution.

Part of what makes Taylor Hall a unique financial services company is that we take the time to sit down with our customers in a free consultation and actually listen to what they really want.

General insurance is typically defined as any kind of insurance other than life insurance. This includes:

Car insurance
Pet insurance
Title insurance
Property insurance
Gadget insurance

Almost 30 years of expertise in the financial services industry mean that we have the capability to provide a bespoke insurance policy for whatever you want to protect.

We don’t charge our clients to have a conversation – to start the process and book your free consultation, contact us on 0191 516 1045.

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We are a mortgage broker you can trust, proven by 30 years of industry experience and technical excellence.

We understand that trying to plan things like your mortgage, life protection or wills are extremely important, but often extremely challenging without a mortgage broker.

We are there to support our clients throughout every stage of their life – whatever aspect of your finances you need help with, we’ll be there.

That’s why we’re bringing a fresh approach to financial services.

If you choose to work with us, we won’t overwhelm you with technical jargon and we don’t offer one-size-fits-all services; we get to know you, your situation and what you are looking for, and provide bespoke solutions to fit your requirements and expectations.

Get in touch with us today and we will call you back as soon as we can.

What protection do I have?

Your adviser will always endeavour to ensure the products recommended are suitable for you. When the adviser is advising you on regulated products (including investments, insurance and some forms of mortgages) you have the protection of the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).

If you are unhappy about the advice or service you have received you should firstly contact the firm that provided the advice or service. This gives them the chance to put things right and/or to provide their own version of events. Should you remain dissatisfied you maybe entitled to refer your complaint to the FOS who will investigate the complaint independently and make a ruling. The FOS work with customers and financial advisers to resolve a complaint, and when they do have to make a ruling it is binding upon the firm. Full details of how to contact the FOS together with information about how to complain are available from their website – www.financial-ombudsman.org.uk or by telephoning 0800 023 4567.

If you try to submit a complaint to a firm and the firm is dissolved, or unable to meet its obligations, you may have recourse to the FSCS (Financial Services Compensation Scheme). This service is funded by levies on firms that are authorised by the Financial Conduct Authority to protect customers where firms have closed or gone into liquidation.

Anything else I should know?

Some financial advisers do give advice on products that are not regulated by FCA – such as general taxation and some Buy-to-Let mortgages. Your adviser will explain to you when you are receiving advice on an unregulated product. It is important you are happy with the advice as you may not have the added protection of the FOS or FSCS when dealing with some unregulated products.